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This policy is effective as of July 20th, 2019. Should you have any doubt, please do not hesitate contacting us.
Your privacy is very important to us at Seamplex.1 Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal and professional information. We want to transparently convey to you our responsibilities regarding the information you generate when you use the CAEplex service (the “Service”).
When we say “personal information” in this Privacy Policy, we mean information that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing information. When we use the phrase “anonymous information” in this Privacy Policy, we mean information that is not associated with or linked to your personal information. Anonymous information does not enable identification of or contact with individual persons.
Besides personal information, we might have access to “professional information” regarding the information contained in the projects you create using CAEplex (i.e. the CAD geometry, the problem conditions, the mesh, etc.). There exist two kind of projects in CAEplex, namely public and private. The information contained in public projects is made available under the terms of the Creative Commons Attribution 4.0 International License for anyone in the internet, including search engines and people that do not have an account in CAEplex. Even though public access is read only, nothing prevents the reader to make a copy (e.g. clone the CAEplex project) and make modifications to such copy. On the other hand, private projects can only be accessed (either read only or with read/write permissions) to those CAEplex users you designate.
The following outlines our privacy policy.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Should you wish we permanently delete you personal information from our records, please contact us. We will happily do so, as we already have for many of our (former) registered users.
When you access and use the CAEplex service, we collect and receive the following kinds of personal information:
We collect the following types of anonymous information:
For more information, please see our [Cookies policy] below.
We may use your information for the following:
Generally, we use anonymous information in statistical analysis to help us analyze patterns in the use of our Service. We may, through our use of cookies, keep you logged into our website, collect your page visits, tailor web content to you and personalize your experience on the website. We may also use your anonymous information to improve our internal operations, and notify visitors of updates to our Service.
We are committed to keeping your information secure and secret. We will not disclose neither your personal information nor the files associated to your account (i.e. geometries, projects, reports, etc.). See our Security measures for technical details. Should you need to sign a particular non-disclosure agreement between your company and Seamplex, please contact us.
Our servers run updated versions of the Debian GNU/Linux distribution with all the standard security measures and patches installed.
The data transmitted between your computer, laptop, mobile phone or table and our servers (including but not limited to personal and financial information, CAD geometries and other electronic files, etc.) is encrypted using Transport Layer Security. If at any time you see that the protocol connection is http instead of https (note the ending s), do not continue using the website and inform us as soon as possible. This encryption layer is known as end-to-end encryption and is the state-of-the-art method of making secure connections over the Internet.
The European Union’s General Data Protection Regulation, or GDPR, enhances the existing framework for companies that process the personal data of EU-based residents. It came into effect on May 25, 2018, bringing with it a host of new obligations for those companies, and new privacy rights for their end users. Processing data can mean many things, from collecting data to storing and using it. Organizations large and small that process the personal data of EU-based data subjects are now preparing for the new regulation.
Seamplex is committed to protecting the privacy and security of users’ data. We believe that GDPR complements our existing data protection policies and processes, giving us a solid foundation and helping us maintain a strong commitment to data privacy. We handle our customers’ personal information according to this Privacy Policy. In case you are looking for a Data Processing Agreement please contact us.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, CAEplex) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for CAEplex to operate, and we refer to these as “essential” or “strictly necessary” cookies. For example, some cookies are associated with your CAEplex account and personal information in order to remember that you are logged in. Other cookies are not tied to your CAEplex account but are unique and allow us to do site analytics and customization, among other things. Other cookies also enable us to track and target the interests of our users to enhance the experience on CAEplex. Third parties serve cookies through CAEplex for analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through CAEplex and the purposes they perform are described below. If you access CAEplex through a browser, you can manage your cookie settings there, but if you disable cookies (especially first party cookies) you may not be able to use CAEplex effectively, or at all.
These cookies are strictly necessary to provide you with services available through CAEplex and to use some of its features, such as access to user accounts. Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them without impacting how CAEplex function.
These cookies collect information that is used either in aggregate form to help us understand how CAEplex are being used or how effective our marketing campaigns are, or to help us customize CAEplex for you in order to enhance your experience.
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
CAEplex uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookie concerning your use of this website (including your IP address) will be transmitted to the United States to a Google server and stored there. Google will use this information to analyze your use of the website, compile reports on website activities for the website operators, and to provide other services connected with website and Internet use. Google, too, will transmit this information to third parties as necessary, to the extent this is required by law or to the extent third parties process the data on Google’s behalf. You can prevent installation of the cookies by adjusting the settings of your browser software accordingly; please note, however, that you might then be unable to fully use all functions of this website. By using this website, you are stating that you consent to the processing of data collected about you by Google in the manner described above and for the purpose named above.
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB. By clicking on the following link, an opt-out cookie will be set on your computer, which prevents the future collection of your data by Google Analytics when visiting this website: Click here to opt-out of Google Analytics.
We reserve the right, at any time in our sole discretion, to modify or replace any part of this Privacy Policy, without prior notice. We will prominently notify you of any updated policies by posting them on CAEplex.com so that they are accessible via a link from the home page, and/or to send you an email to the last email address you provided to us. If you continue to use CAEplex after any changes are in effect, you will be deemed to agree to the revised policy. If you object to any such changes, your sole recourse is to cease using the service.
