FAQs

What is the main difference between the CAEplex plans?

Any project (or case) solved with CAEplex can be either private or public. The free plan only allows users to create public projects. Paid subscriptions allow the creation of private projects.

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What does “public” exactly mean?

It means that any project whose visibility is marked as “public” may be seen (i.e. accessed in read-only mode) by anyone on the Internet, including users not signed up or logged in into the CAEplex platform.

In particular, that the information contained in a public project, including the CAD file, problem data and results are

1. made freely available for read-only access in caeplex.com even to people that is nor registered as CAEplex users, and
2. released under the terms of the Creative Commons Attribution 4.0 International License.

Even more, other CAEplex users may clone public projects and make changes on the copy, which may also be marked as “public” or “private.” Also, note that if a public project is deleted, the associated data may not be completely removed from our servers and such project may still be available for other users.

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Is there a trial period?

When you subscribe to a paid plan, you get automatic access to the plan’s features without needing to make any payment. You will receive an email with instructions to proceed, which depend on the country you reside. You have five working days to complete the payment, otherwise your account will be downgraded back to the free account and you will no longer be able to start a new trial period until the payment is complete.

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What payment methods are available?

It depends on the country you reside.

Country	Currency	Credit Card	Local bank transfer	e-Check
USA	USD
Eurozone	EUR
UK	GBP
Rest of the world	USD

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I need to solve XXX, what do I do?

We have a team at Seamplex with a track record of engineering projects.