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Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal and professional information. We want to transparently convey to you our responsibilities regarding the information you generate when you use the CAEplex service (the “Service”).
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
When you access and use the CAEplex service, we collect and receive the following kinds of personal information:
We collect the following types of anonymous information:
For more information, please see our Cookies policy below.
We may use your information for the following:
We are committed to keeping your information secure and secret. We will not disclose neither your personal information nor the files associated to your account (i.e. geometries, projects, reports, etc.). See our security measures for technical details. Should you need to sign a particular non-disclosure agreement between your company and Seamplex, please contact or email us at email@example.com.
Our servers run updated versions of the Debian GNU/Linux distribution with all the standard security measures and patches installed.
The data transmitted between your computer, laptop, mobile phone or table and our servers (including but not limited to personal and financial information, CAD geometries and other electronic files, etc.) is encrypted using Transport Layer Security. If at any time you see that the protocol connection is
http instead of
https (note the ending
s), do not continue using the website and inform us as soon as possible. This encryption layer is known as end-to-end encryption and is the state-of-the-art method of making secure connections over the Internet.
The 3D CAD models (geometries) you upload to your personal account in order to perform finite-element analysis with the website are encrypted using the Advanced Encryption Standard. This is known as data-at-rest encryption, and AES is the state-of-the-art method for encrypting sensitive files. In the rare event of a leak in our servers, the geometries will still be encrypted and an attacker will not be able to read them.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, CAEplex) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for CAEplex to operate, and we refer to these as “essential” or “strictly necessary” cookies. For example, some cookies are associated with your CAEplex account and personal information in order to remember that you are logged in. Other cookies are not tied to your CAEplex account but are unique and allow us to do site analytics and customization, among other things. Other cookies also enable us to track and target the interests of our users to enhance the experience on CAEplex. Third parties serve cookies through CAEplex for analytics and other purposes. This is described in more detail below.
The specific types of first and third party cookies served through CAEplex and the purposes they perform are described below. If you access CAEplex through a browser, you can manage your cookie settings there, but if you disable cookies (especially first party cookies) you may not be able to use CAEplex effectively, or at all.
These cookies are strictly necessary to provide you with services available through CAEplex and to use some of its features, such as access to user accounts. Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them without impacting how CAEplex function.
These cookies collect information that is used either in aggregate form to help us understand how CAEplex are being used or how effective our marketing campaigns are, or to help us customize CAEplex for you in order to enhance your experience.
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB. By clicking on the following link, an opt-out cookie will be set on your computer, which prevents the future collection of your data by Google Analytics when visiting this website: Click here to opt-out of Google Analytics.